Please read these terms and conditions carefully before using our site. Your use of the site means your acceptance of these terms.
Welcome to Montago Shop. These terms and conditions outline the rules and regulations for the use of our website and services. By accessing or using this site, you agree to be bound by these terms and conditions.
If you do not agree to all the terms and conditions stated on this page, please do not continue using the site.
By using the Montago website, you agree to comply with these terms and conditions.
If you do not agree to any part of these terms, please do not use the site.
We reserve the right to modify these terms at any time without prior notice.
Your continued use of the site after modifications means your acceptance of the updated terms.
All orders are subject to availability and confirmation by us.
We reserve the right to refuse or cancel any order for any reason.
Prices are subject to change without notice, but you will be notified before processing the order.
When placing an order, you guarantee that all information provided is correct and complete.
You must be 18 years or older to make purchases.
We accept cash on delivery and online payment via credit cards and digital wallets.
Full payment must be made before shipping products (except cash on delivery).
All online payments are secure and encrypted.
For cash on delivery, the amount must be paid in cash to the driver upon delivery.
We reserve the right to suspend accounts in case of non-payment or fraud.
We ship to all parts of Egypt.
Delivery time: 2-5 business days in Cairo and Giza, and 3-7 days for other governorates.
Shipping fees vary by location and order weight.
Free shipping for orders over 500 EGP.
We are not responsible for delays caused by circumstances beyond our control.
Products must be inspected upon delivery before accepting the order.
You can return or exchange products within 14 days from the date of receipt.
The product must be in its original condition, unused, and with all accessories and tags.
Returns will not be accepted for products that have been worn, washed, or altered.
The buyer bears shipping costs in case of return (except in case of product defect).
Refunds will be processed within 7-14 business days after receiving the returned product.
For exchanges, the replacement product must be available in stock.
All our products are guaranteed against manufacturing defects.
The warranty does not cover damage resulting from misuse or negligence.
In case of a product defect, we will replace it or refund the amount.
Any defects must be reported within 48 hours of receiving the product.
The warranty does not cover natural changes in color or texture due to use.
We will not be liable for any indirect, incidental, or special damages.
Our maximum liability is limited to the value of the purchased product.
We are not responsible for any losses resulting from using the site or inability to use it.
We do not guarantee that the site will always be available or error-free.
You use the site at your own risk.
All content on the site (text, images, logos, designs) is protected by copyright.
You may not use, copy, or distribute any content without written permission from us.
The "Montago" trademark and all related logos are our property.
Any violation of intellectual property rights will result in legal action.
These terms and conditions are governed by the laws of the Arab Republic of Egypt.
Any dispute arising from the use of the site will be resolved in Egyptian courts.
If any provision of these terms is invalidated, the other provisions remain in effect.
Our failure to exercise any right does not constitute a waiver of that right.
We reserve the right to suspend or terminate your account in case of violation of these terms.
We may send you notifications via email or through the site.
You cannot transfer your rights or obligations under these terms to a third party.
These terms constitute the entire agreement between you and us.
For questions about these terms, please contact us via email.
If you have any questions or concerns about the terms and conditions, please do not hesitate to contact us.